LN
Luyanda N
1 reviews | Active since Dec 2019
16 Dec 2019, 09:28
Very poor customer service
Debonairs pizza is such a waste of time after waiting a whole 2 hours for a delivery the delivery guy shows up with a ****ty attitude and with no speed point machine when I specifically stipulated I'll be paying via EFT ended up not getting the pizza. When I called the manager Reneilwe she is as useless and *********** as their delivery service
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Replies (2)
Debonairs Pizza's replyOfficial
16 Dec 2019, 10:06Hi Luyanda
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to both the store manager and the area manager. Please tell us the branch you ordered from? One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to both the store manager and the area manager. Please tell us the branch you ordered from? One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Debonairs Pizza's reply16 Dec 2019, 10:06
Official
Hi Luyanda
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to both the store manager and the area manager. Please tell us the branch you ordered from? One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to both the store manager and the area manager. Please tell us the branch you ordered from? One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
LN
Luyanda N's updateReviewer Update
16 Dec 2019, 10:13Maponya mall
LN
Luyanda N's update16 Dec 2019, 10:13
Reviewer Update
Maponya mall