gg
godfrey.hlongwane godfrey.hlongwane
1 reviews | Active since Oct 2016
25 Mar 2019, 13:25
Very Nasty Service - A waste of my time
Good day, I have a complaint, ordered a pizza at 10:40 AM for delivery online, at 12:30 I still had no pizza with me. Drove to the store (Chilli Lane) and your cashiers tell me it is my fault I selected collection. I demanded a refund and they refused. Debonairs wasted my time and money because I collected a cold pizza. The receipt at the cashiers says collection, how the **** if I selected delivery? I want a refund for that pizza
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
10 Apr 2019, 14:38Hi Godfrey
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 14:38
Official
Hi Godfrey
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***