BP
Bhavnesh P

1 reviews | Active since Mar 2009

20 Mar 2015, 13:53

Very late delivery

I have placed an order today at 12:04PM they have only delivered at 1:48PM. I feel this is not acceptable and would Like a refund on my order? if its late its meant to be free? As mentioned on your Adverts. My order number is 22 Invoice number : 484226

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply23 Mar 2015, 10:57
Official
Hello bh4vn35h,

Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)