AM
Amandla M
1 reviews | Active since Mar 2016
06 Mar 2016, 17:35
Very Late Delivery
I'm very disappointed at Debonairs Pizza pizza on Florida Road, Durban. I made an online order which was received by the store at 15:39. I at least expected it at 16:40 but no I didn't get it. They called me at 16:58 yo apologise about the delay and that my delivery would arrive in 15-20min so expected it at 17:20 It's now 17:30pm and still no order. I'm very unhappy and hungry. Not a good combination. Last time ordering from this store
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Debonairs Pizza's replyOfficial
07 Mar 2016, 09:36Hello aymieshm,
Thank you very much for taking the time to report your experience with our Florida Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Florida Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Mar 2016, 09:36
Official
Hello aymieshm,
Thank you very much for taking the time to report your experience with our Florida Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Florida Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)