1 reviews | Active since Feb 2015
Very impressed by this store's transformation
There are literally not enough characters to begin to explain my nightmare of past experiences with my local branch. Every time I ordered (once or twice a week), the food was either not according to instructions or not even the correct pizza or they forgot my side-order/cooldrinks or the drivers that don't have sufficient change or my pizza takes over TWO hours to be delivered. And yes, despite constantly being on the phone to the manager, nothing changed until one day, after years of support, this branch drove me to just completely stop supporting the Debonairs franchise. BUT, to my surprise, this branch seems to have undergone a complete transformation! Two weeks ago I decided to \risk it"and order some food. My order was not only correct"
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Gezina branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Gezina branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)