1 reviews | Active since Jul 2009
Very frustrated customer
I have actually had it with debonairs and this is actually each and every1 in Gauteng besides the 1 in Southgate. I’m at Mall of Africa and they too just gave me a pizza with no fillings, last week I was at Jabulani mall and it was no fillings, I went to the 1 in Cresta and got served the same thing. I don’t like complaining cause I believe in giving people the benefit of a doubt but I’m up to my eye***** now. I can’t be buying a pizza with a crammed crust and just a tomato base for r169.00. I’ve had it with them and I’ve promised myself I will never but pizza again but I always forget cause it’s convenient but I swear this is the last. I wish I could upload pics as each time it happens I take pictures but never make it back to the store. I’m actually going on the Facebook page to post them
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
