Very bad service Vaalpark branch

Highly highly disappointed. Ordered and paid a pizza online yesterday at 16:30 and it never arrived after calling multiple times and only getting through this morning. First I was told that I haven't paid and then eventually they picked up my order on their system after accusing me of not paying. Not even apologising I'm told that my pizza will come by today. I've always used their app but this is utterly ridiculous. Waiting almost 24h for one pizza and then being accused of not paying??? Really?? Vaalpark branch