MR
Moipone R
1 reviews | Active since Apr 2016
16 Apr 2016, 20:43
very bad service
First occasion I ordered a pizza and a 2liter coke but the pizza was delivered and I was promised that my coke will be delivered the following day, but nothing happened even after multiple phone calls. Yesterday, the 15/04/2016 I ordered pizza which was not delivered at all. I called several times, hour after an hour, and was told its on its way, ended up speaking to the manager who was of no help like the rest I spoke to. She left me hanging and later gave the phone to one of the employees who couldn't help as well. I eventually bought KFC. Thank you Debonairs Pizza.
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Debonairs Pizza's replyOfficial
18 Apr 2016, 12:39Hello 4liandriclose,
Thank you very much for taking the time to report your experience with our zewenwacht mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our zewenwacht mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Apr 2016, 12:39
Official
Hello 4liandriclose,
Thank you very much for taking the time to report your experience with our zewenwacht mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our zewenwacht mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)