VERY BAD SERVICE

Item: Debonairs Pizza
Rating: 1

Will never support this branch again 17:55 Hi Kerneels, we've received your order for delivery from Debonairs Pizza Witbank Saveways :) Review your order at http://yum.bi/z7KDPHNDQl at Saveways. Use the app to order the food. 45 min pass then I phoned to hear if they got the order, another 15 afterwards they phoned to ask chash or card. That after I put with the order CHASH. The food only arrived here at 19:15. The is pathetic.

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Replies (1)

Debonairs Pizza's replyOfficial

08 Feb 2019, 16:20

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,
The Debonairs Pizza Team
Customer Care Line: 086 ***

Debonairs Pizza's reply08 Feb 2019, 16:20

Official