1 reviews | Active since Apr 2018
Very bad experience!!!!!!!!!!!!
Just want to share our very bad experience when, we order 2 x on the double and a tipple decker pizza at Wonderpark Debonairs...
The pizza was cold, very dry, almost no topping on it and left in the oven to dry like rusks to burn. All the pizza werent even nicely packed, some was loose and some pieces were half in the boxes. None of the pizzas was handled with care nor made out of love and passion!!!!!!
This is for sure the last time we will ever buy from Debonairs.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***