Very Bad Customer Service
<p>I've placed and paid for an order online for deliver on the 27th January 2017 around 19:20. I called around 19:30 to verify my order which was verified. Received a call from the shop at 20:30 that my order would be deliver in 45 minutes from 20:30 because they did not have drivers or that I must come and collect the order myself. The online app indicated that my delivery will be at 20:00. I'm am disappointed with the services and will never ever use the app and buy from that shop again. </p>
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)