BM
Belinda M

1 reviews | Active since Jun 2018

07 Jun 2018, 15:10

very bad and stinking service

I am so Cross with the bad service l always get at Woodmead.l went ordee 2 real deals today it took me more than 45 min to get that..my order was number 57 but they served up to number 68 and those people came after me..so l had to ask the lady what was going on she told ne to go and sit down..ok l did that with no lucky..l asked the guy who was making orders he said he did not get that order l can wait,already it was more than 45 min waiting .The lady she has a very stinking attitude..with no name budge..they were doing this for the Second tym..lastly they gave me the wrong order ..l am not going there and l am not recommending it to anyone??????

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply08 Jun 2018, 11:02
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***

Debonairs Pizza
Debonairs Pizza's reply08 Jun 2018, 11:03
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***