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1 reviews | Active since Nov 2017

29 Nov 2017, 19:58

Utterly Disgusting Service

Ordered a pizza at 17:57 and to this time there is no delivery at I write this review the time is 19:54. These guys call and say they are waiting for regular size pizza boxes. The boxes never came I suppose as they are probably closed, they don’t even answer the store phone. Something must be done about this poor service Debonairs is certainly the worst by far!!

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Jan 2018, 14:51
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***