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Ore M

1 reviews | Active since Jul 2015

09 May 2017, 19:54

Utterly disgusted at Debonairs Montana crossing manager

<p>Good day</p> <p>Please can I express my disgust and utter shock at the Debonairs Montana Crossing manager.</p> <p>On my third call to the store to inform them that my Meaty Filla was delivered without feta, he was extremely rude to me and said he will not help me and hung up.</p> <p>Can you kindly listen to calls made at 19:20. I am disappointed and so alarmed that Debonairs would employ managers of this caliber and offering this service.</p> <p>I am still sitting with an incomplete pizza as I called Customer Care and waiting for feedback.</p> <p>Can this urgently be resolved as this tarnishes reputation.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply14 Jun 2017, 14:59
Official

Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)