1 reviews | Active since Dec 2016

11 Feb 2017, 21:48

Utterly disappointed

<p>Am so angry, this is not the 1st time that our order was wrong i don't know why its so hard to listen and understand what the client ask for. Then the staff have the odecety to argue back as if my fiancé don't know what we asked for the, 1st time our order was so wrong but then we where at home already , this eveing @ closing time the order was again wrong , there's a reason to why i buy in tygervalley rather then this branch am furious this meal was suppose to be our supper thank you for spoiling it really bad service wow!!! </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply05 Jun 2017, 12:24
Official

Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)