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sherazaad D
1 reviews | Active since Feb 2015
14 Feb 2015, 19:20
Utterly disappointed!
I called Debonairs Pizza at Signet Terrace in Lenasia ordering a box of pop its at 18:13 pm.I was told by the cashier it would take 15 mins,after 20 mins I went in and it was still not done,they were only putting it in the oven on top of it I had to wait an extra 25 minutes!I am utterly disgusted and disappointed by their service!
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Debonairs Pizza's replyOfficial
16 Feb 2015, 13:26Hello sherry13,
Thank you very much for taking the time to report your experience with our Lenasia Signet Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lenasia Signet Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply16 Feb 2015, 13:26
Official
Hello sherry13,
Thank you very much for taking the time to report your experience with our Lenasia Signet Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lenasia Signet Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,