JS
Johannes S

1 reviews | Active since May 2016

29 Jul 2016, 08:58

Useless Service and Delivery

<p>I want to file a complaint about Debonairs Pizza Rangeview Krugersdorp.</p> <p>Firstly they took forever with the delivery, so my order was cold and my pizza squashed.</p> <p>Not only that i didn't even recieve my full order, which i paid in full with a R50 tip for the driver.</p> <p>Now i'n not at all happy with this and demand it to be corrected.</p> <p>Either you refund me my money or give me the repeted order again plus the 4 missing pop itz at no charge.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply01 Aug 2016, 07:11
Official

Thank you very much for taking the time to report your experience with our Rangeview branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)