Useless online chat staff
I have been trying use the online app for debonairs and it dies nor allow me to check out, it keeps requesting for my address and when I try to enter the address the page goes blank, tapped on to their online chat a Sherwin was the person assisting or not assisting as he only said how can I help and that was it, you would see him typing and then nothing! This is unacceptable!!! Why have a chat service it they are completely useless!!!
Hi Phumelele, thank you for bringing this issue to our attention and we do apologise for any inconvenience experienced. Unfortunately, we have been experiencing some technical challenges with the app, (which the team are aware of and currently working to fix). We do suggest that in the interim, you make use of the website to place any orders.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Phumelele, thank you for bringing this issue to our attention and we do apologise for any inconvenience experienced. Unfortunately, we have been experiencing some technical challenges with the app, (which the team are aware of and currently working to fix). We do suggest that in the interim, you make use of the website to place any orders.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***