1 reviews | Active since May 2016
Useless Debonairs Ennerdale
I am very disappointed at the appalling service I recieved from Debonairs Ennerdale, my call was at 18:25, I was advised the order would take an hour, I called again at 19:30 & a guy named Thami said the Ennerdale branch is very busy, I must hold for him to put me through to a manager in Ennerdale I held on until my airtime ran out only to get a call from a driver at 20:45 telling me he's outside my gate, I asked after such a long time, he says we are very busy! I turned him back Sies maan
Hi Hyacinth
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Hyacinth
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***