1 reviews | Active since Oct 2016

09 Jan 2018, 15:54

Useless

Ordered using their app last night at 7 and today @ 1 :30 still no delivery. Went to the store this morning was told that the speedpoint wasn't working and clearly the app is not working either. Y should introduce something that clearly is not working. It's not the first time

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 11:48
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***

Best regards,