AH
Acculia H

1 reviews | Active since Sept 2013

27 Jun 2015, 13:25

Useless

So I posted a complaint about Debonairs in Jan this year.And They only called me today !Like seriously!!Then the manager is so unprofessional ,he tells me that they now have new staff!The old ones were fired and I should go try and order something and let him know ,how the service was,I mean really now you call me after 6Months to tell me this nonsense imagine !These people need some serious training on how to treat customers and handle complaints!I must waste my time and money and go into their shop again seriously...

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply30 Jun 2015, 11:35
Official
Hello coolix ,

Thank you very much for taking the time to report your experience with our Noordgesig branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Best regards,