JK
John K
1 reviews | Active since Jun 2014
25 Mar 2015, 13:15
Unsolicited spam
I ordered a pizza delivery a few months ago from Debonairs. Over the phone they asked for my phone number. Ever since that delivery, I get unwanted SMS messages from them on my phone. I am not interested in their specials, and did NOT invite them to text me all the time. I have to waste my time deleting messages from them all the time. Why ? Steers are doing the same to me. STOP YOUR SPAM, IT IS NOT WANTED !!!!! <br> <br> It is *********, possibly *******, to send spam, when it was NOT given consent.
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Debonairs Pizza's replyOfficial
25 Mar 2015, 13:40Hello zs5j,
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply25 Mar 2015, 13:40
Official
Hello zs5j,
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)