Unsatified customer

Hello Peter

To Whom It May Concern

I ………Crystal Jean Bailey had experienced horrible customers service from Debonairs Pizza Auckland park

I placed an on line order with I need to mention needs to be monitored by someone I order to get the order done on time.

After an hour, or so I called the store to follow up on my order and I did not received any joy at all

I received a burned and stale pizza that was deliver 2 hours late. I had to call the store time of witch I spoke to the lady on the phone was *********** as well as the manager. that did not have a care in the world of any scene of urgency to attended and follow up on my order. I had to call the store about 6 times afterwards requested the manager to call and of witch I experienced the same treatment from him as well and I also had call him twice requesting him to get back to me and he too took his own time to give me feedback I gave him 20 min to call and enquire but no luck so I ended up calling again after all the fighting with him and demanding some kind of compensation for the late and unsatisfying customer service I received as my money was debited immediately from my account .

My food late it was burned and stale and no apology or compensation after I had placed an on line order at 6:30 the evening and only received my food at 9 when trying to call store the voice prompt was active so the store was closed.

My slip is proof of the time and date when my order was placed.

I would like to see this matter taken care of

VERY UNHAPPY CUSTOMER

Ms Crystal Bailey

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