1 reviews | Active since Jan 2011
unprofessional cervice
<p>You order a pizza online and ten minutes later you get a call that they can’t deliver it.<br />When you complain about it on their website someone phones you that can’t speak proper English and can’t even tell you why their website allowed the order. Till today she never phoned me back to tell me why the order was accepted. Today I received a message that care case 201551 has been resolved?????<br />When was it resolved as I still did not get an answer.</p>
Thank you very much for taking the time to report your experience with our Ladysmith branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Ladysmith branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)