Unprofessional and unreliable

Ordered a pizza at 18:15 online on Saturday 16 July at the Midway Mews Midrand shop 6, 2 Hours later still no Pizza. I kept calling and I would get told to hold and my calls were hung up.

20:22 The driver arrives, Imagine. Fast forward to sunday 20:30 I get a call with some sob story and apology and to make up I will get a free pizza. Jokes on me because no free pizza came