Unprofessional

I ordered a pizza at 18:14 online, it's already 8pm and my order hasn't arrived, we got a call from the manager now asking us if we ordered and how we gonna pay for the order and after that he cut the call on my ears... They were more worried about the money than delivering my pizza after that they tell me that they do not deliver after 6pm to my area... This is so unprofessional and *********