1 reviews | Active since May 2017
Unprofessional
I have taken up a concern with Tina on the 22 April, 9th and 10th of May, whereby I order online and was sent vouchers to redeem with next order for being a great customer. Every single time the details were taken when our order was brought through we were told the voucher did not reflect and Tina said she will look into it and provide feedback. To date, no feedback norh interest from Tina herself when dealing with this otherwise by now we would of received some feedback from a sincerity and customer service perspective.
Thank you for bringing this issue to our attention. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***