1 reviews | Active since Dec 2015
Unpleasant service at Debonairs Klerksdorp
We wanted to order Debonairs new Khetha special online as you get 5 medium pizzas and a free 2l coke for R249. 90 when ordering online, the online app did not want to work so we went in to the shop to ask for assistance with the online order. They could not help us they do not know how it works so we had to order the special at the counter where we paid the R249.90 for only the pizza as we couldnt ordet online to get the free cold drink along... When coming home our order was wrong as well and we live far out of town so we could not go back again to fix the order... We are big supporters of debonairs but the service was unpleasant this time, we are very disappionted... Order and pictures of actual pizza recieved can be provided
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team