NL
Namuddu L

1 reviews | Active since Nov 2015

19 Nov 2015, 18:43

Unimpressive pizzas

I ordered a double stack sweet and sour pizza from debonairs on the 15th Nov 2015 and as much as they claimed they sent a double stack it did not look like one and I mentioned that to them when I revised my decision and ordered a normal medium sweet and sour pizza. I was sent a standard sized pizza that tasted so bland I could hardly finish it. Not to mention I got sick for 2 days commencing my ingestion of it. <br> <br> I am very dissatisfied with the quality of pizzas leaving the Mafikeng's \The Crossing"Debonairs branch. I do not think I will be ordering from them anymore. If Roman's Pizza had a delivery service I would have their pizza every day... at the very least I don't get sick from their food. <br> <br> I do hope they improve their service delivery and quality of food... for now they have lost a customer in me."""

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Nov 2015, 09:52
Official
Hello Namp,

Thank you very much for taking the time to report your experience with our Mmabatho branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)