1 reviews | Active since Jan 2015
Unhappy customer
<p>I waited more than 30 minutes for a pizza at your branch in eerste river, I called prior to walk in your store as I wanted to just pay and go because I was in major hurry, I waited more than 30 minutes and the manager frank I think his name not really sure, refused to come out and talk to me this is very upsetting.</p> <p> </p> <p>This could’ve all be avoided if zewenwacht still did deliveries in Eerste River, Loved your online app and pizza always delivered. I am outraged and disgusted at how was treated at your eerste river branch and I am loyal customer for years. And I am very annoyed. Please get back to with some proper feedback. Thanks</p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)