1 reviews | Active since May 2018
unhappy client
I'm really disappointed by the service I get everytime I go to Debonirs Chris hani mall vooslorus,customer service is very poor,the lady that answers the phone is rude,they don't pick up calls,the pizzas always have something missing inside and even if I ask for extra cheese that I gladly pay for but I don't get,can the staff go for Training because they not giving Debonirs a good name by doing this. Thank you
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***