1 reviews | Active since Apr 2014
Unhappy
I ordered a Pizza from Debonairs Jabulani Mall at 17:00 on the 2nd of April (Yesterday) only got my order at 18:15 to make matters worse one of the pizzas Creamy Chicken only had one small piece of chicken on each slice the main reason I bought pizza was for chicken taste. They didn't even bother to open it in store and because I was also fed up of waiting I never insisted of it to be opened. The spicy chicken one yoy would swear you chewing a rubber. I am very disappointed. I have taken pictures of the pizza as proof. If I could I would have returned it to the store.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***