JN
Jessy N

1 reviews | Active since Jan 2018

16 Jan 2018, 21:09

Unfriendly staff

The branch at the bp garage on the N3 has the most unfriendly staff.

I went to Debonairs last month and the staff did not even acknowledge me as a customer. They just kept talking to eachother as if I wasnt even there. I was so upset that I walked away

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jan 2018, 10:47
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***