WS
Werner S
1 reviews | Active since Dec 2011
10 Apr 2016, 19:45
UNEDUCATED STAFF CANT READ ONLINE ORDERS
This is the 2nd time we order from Debonairs Nigel and they get the order wrong that was placed online, how difficult can it be seriously cant you read, we spend easy R3000 pm at you Debonairs / Fishaways / Steers Nigel, and seeing they dont care as they cant even get the order correct for a 2nd time i will be taking this further I will not stop until its closed down i will run campaigns to finish this uneducated no customer service and obviously they make enough money so they dont worry about anything, And a medium gets ordered and a small gets delivered wow some way to make a quick buck. Close your doors get proper staff and management.
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Debonairs Pizza's replyOfficial
11 Apr 2016, 14:59Hello Izengard,
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Apr 2016, 14:59
Official
Hello Izengard,
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)