SW
Shevone W

1 reviews | Active since Oct 2016

08 Jan 2018, 14:57

Uncooked popits

Today I ordered chutney popits from debonairs in newtown junction ... It was absolutely disgusting it wasn't prepared properly the popits look like samp waterish and uncooked the ladies in the back if the kitchen standing and talking ... I waited really really long for it when. I opened the popits at my desk it was waterish and doesn't even taste right .. really ****ed of even the ladies giving the food to the customers don't even know how to put the pop its in the paperbag highly annoyed please send an inspector there this is not the first time getting bad service

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 11:53
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***