AL
Adele L
1 reviews | Active since Nov 2013
31 Jul 2015, 19:56
Unbelievable ...
I ordered a pizza from Debonairs on Friday at 18:55 , they told me it would take between 30 min to 45 min for delivery . I phoned back at 19:47 and they said it will be delivered in the next 10 min ... If they cant keep their promise of 45 min why bother do deliver , I have 2 old people to feed ! Thanx for the false promises to custoners ..
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Debonairs Pizza's replyOfficial
03 Aug 2015, 12:09Hello ***cBoude,
Thank you very much for taking the time to report your experience with our Benoni Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Benoni Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Aug 2015, 12:09
Official
Hello ***cBoude,
Thank you very much for taking the time to report your experience with our Benoni Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Benoni Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)