MD
Mustafa D

1 reviews | Active since Sept 2015

13 Dec 2015, 08:17

Unappetizing pizza not worth the wait

So, past Friday after movies my wife felt like having a pizza and we pass a debonair pizza outlet .<br> We were told it would take 15mins after she orders the mexicano pizza. 30 mins later we still waiting and I'm getting frustrated, eventually the pizza arrives and we get home in no time to satisfy her craving for this pizza , <br> Then to our disappointment, the pizza is all rubbery with too much of that Smokey red paste , with white guey cheese on it _ not very nice !!!<br> We both ran to the toilet a few times that evening. <br> Come Debonairs ! You can do better than that !!

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply13 Dec 2015, 09:58
Official
Hello Walloon,

Thank you very much for taking the time to report your experience with our Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)