1 reviews | Active since Aug 2013
unacceptable service
<p>I just ordered a pizza online which I used my card to make a payment online when the delivery man comes to deliver he refuses to give the pizza saying that he wants payment which I show him the sms notification received from my bank for the online payment as well as the screen confirming payment on my laptop he insists I call the store I ordered from to confirm this as nothing was written on the slip confirming payment .I am livid this is not the 1st time this has happend I need someone to call me and explaining what kind of nonsense is going on here</p>
Thank you very much for taking the time to report your experience with our Diepkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Diepkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)