VS
Veruska S
1 reviews | Active since Feb 2015
02 Jul 2015, 14:26
unacceptable pizza
I order pizza from them every week. So this one week the guys tell me that they dont have mozerella cheese<br> ... wellokay fair enough, but seeing that every week they dont have something, mostly cheese, its unacceptable!!! All I see and taste is bbq sause! I then call back and the telephone operator hungs up on me!! How rude os that!! I am very dissapointed in Debonairs. They have lost a lot of service!! Get your manadgement in tact!!!
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Debonairs Pizza's replyOfficial
06 Jul 2015, 12:29Hello Veruska,
Thank you very much for taking the time to report your experience with our Van riebeeck park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van riebeeck park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 12:29
Official
Hello Veruska,
Thank you very much for taking the time to report your experience with our Van riebeeck park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Van riebeeck park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)