1 reviews | Active since Sept 2015
unable to order pizza online
Good day<br> I would like to complain about your online service. I have been successfully ordering your pizza online and the last two times i tried to order it says you don't deliver to my address then i called Zawenwacht where i normally order from and they confirmed that that do deliver to my address and i spoke to a Manager that promised to take this up with their IT department . Today i tried to order and again gave the same verdict about not delivering to my address, so again I've had to call and order telephonicaly, this is a huge inconvenience as i have to call from my cellphone and the staff answering the phone always have to call manager and again would have to hold on the line for a manager. This is very bad, what's the point of having an online account and not be able to place an order.....
Thank you very much for taking the time to report your experience with our Zavenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Zavenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)