1 reviews | Active since Oct 2015
****ty PIZZA
On the 29/06/2019 – Saturday I went to Debonairs Newclare (Cnr Price & Commando street Industria West, Newclare, 2093) and I got the Triple Decker Meat Pizza for R149.90 and it was the most disgusting thing on the plant. What a huge disappointment. I could count the ham and very little mince that was just spread out with a ****py sauce and cheese. That was all the items that was on the pizza. For R149.90 I expected much more then that **** on the pizza!!!!! It tasted like ******* and I want a refund. I got pictures of how the pizza came out and I am not impressed. I took an Uber just to get there and another one to get home - so by the time I got home is when I saw how the pizza was layered. I work hard for my money and I expect to get what I paid for!!!!!!!! I want an answer regarding my refund within the next 2 working days. If not I will post this on every social media and tell everyone what a piece of **** pizzas you serve!!!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***