JO
Jade O

1 reviews | Active since Nov 2017

16 Feb 2018, 20:37

Tripple decker pizza

Good day this evening my husband purchased a triple decker pizza at debonair hunters retreat the third later was completely empty I mean we paid so much money for the pizza and then it's still empty?this is really unprofessional and I feel so disappointed thinking that they were the best no matter how busy a store is does not mean that you should give your customers 2/3 of a that was fully paid for a few years ago I experienced this at gelvandale debonairs aswell i want this to stop cause you guys are robbing us and i cant drive all the way back for a refund so i need something to be done and me to be contacted directly thanx

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2018, 14:45
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***