1 reviews | Active since Dec 2017
Tripple Decker Disappointment
Last night just after 21:30 i placed an order by Debonairs Tokia for a tripple decker and on the double pizzas which amounted to R269.80. The tripple Decker was so dry and so n little cheese on the pizza and burnt on the bottom. I dont want a refund but i just want to inform yous as its disappointing for what quality i got for the amount that i paid for and i promise that they will be losing their clientele with that ****py food that they give,then why was my order taken if i was going to get such unpleasant pizza!. then debonairs should rather then not take orders that time of the evening if they are going to give such food for their clients!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***