1 reviews | Active since Aug 2011
Triple decker pizza - more like triple size of dough
<p>I ordered a triple decker meaty pizza today looking very forward to its wholeness of juicyness and cheese, but only to find that the pizza was actually falling apart in my hand with very few toppings and nothing to hold the pizza together. There were even pieces where there was nothing in between and purely just dough. Terrible terrible how Debonairs is giving pizza a bad name. Pity there's not Roman's Pizza in White River! I wont order there again.</p>
Thank you very much for taking the time to report your experience with our White River branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our White River branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
I'd like to compliment Debonairs in the way they handled this query. Our replacement pizza was delivered on time as promised, this time around made to exactly the quality as expected. My only question remains, why not keep the same standard at all times, with the same good tasty pizza the first time?
I'd like to compliment Debonairs in the way they handled this query. Our replacement pizza was delivered on time as promised, this time around made to exactly the quality as expected. My only question remains, why not keep the same standard at all times, with the same good tasty pizza the first time?