SK
Suzanne K
1 reviews | Active since Apr 2011
21 Jul 2015, 11:57
TREATING PEOPLE LIKE DOGS
YESTERDAY I HAD THE MISFORTUNE OF NEEDING A LAVATORY. I WENT TO DEBONAIRS ON FNB'S ADVICE. WE GET THERE AND THE GUY AT THE DOOR SAYS WE MUST GO UPSTAIRS. WE GO UPSTAIRS AND WE ARE TOLD: \NO TOILET HERE!". MY PARTNER HAD HIS POLICE UNIFORM ON AND I WAS WELL DRESSED. I NEARLY URINATED IN THE STREET BUT PLEASE CONTINUE TO REFUSE PEOPLE A TOILET. I WILL NEVER ORDER ANYTHING FROM YOU AGAIN AND I WILL SMEAR YOU ALL OVER THE SOCIAL MEDIA."""
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
22 Jul 2015, 07:49Hello oogappel,
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply22 Jul 2015, 07:49
Official
Hello oogappel,
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)