1 reviews | Active since Aug 2016
Treating Kayamandi customers unfairly
<p>I've been thinking about the fact that Kayamandi customers are not treated fairly by Debonairs pizza. Whenever I call and order a pizza to be delivered at my doorstep, I am told that unfortunately they don't deliver in Kayamandi. I even suggested that they deliver it at the police station, but that is also not possible. </p> <p> </p> <p>What is the reason for that because every suburb has *******. I think that is ************** against race, as they accept our money but refuse to deliver our meals but deliver the meals in other suburbs. I wish this can change in 2017 cause they cannot justify their poor service and treatment. </p>
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
