LM
Liya M

1 reviews | Active since May 2017

20 May 2017, 10:45

Trainees are far better than general employees!

<p>Hi there </p> <p> </p> <p>I was at one of your branches last night and I ordered one large tripple decker.Your employee also saw that I was with a bunch of people,but still insisted on selling me my order.I drove back to Debonairs because the pizza was not enough.As I was ordering again,one of your trainees by the name of Princess helped me and asked me why didn't I go for your special! The two in one for R119! (If I'm correct) I bought it,waited in my car and by the time I was about to get out to come and collect it she brang it to my car! Moral of the story,there's a difference between selling your product and approaching a customer cause that will always determine your return rate of customers. </p> <p> </p> <p>If your conscience is clear please see to it that you acknowledge such people for their great work ethic! </p> <p> </p> <p>Thanks.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply09 Jun 2017, 16:28
Official

Thank you very much for taking the time to report your experience with our Walmer branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)