Totally Useless Branch

I placed on order online at 16:14 at Debonairs Sam Ntuli Mall. The order was accepted but after one hour each time we tried to track the order the app kept on saying we are sorry about the delay we are working on your order. I had to call in 3 times, before I could get any update and now it's 2 hours later I still cannot track my order nor has it been delivered yet. Will never order from Debonairs again.