TW
TANIA W
1 reviews | Active since Jun 2011
14 Apr 2015, 22:18
Totally Upset
we had loadshedding in our area and i decided to call Debonaires Comaro for the pizza special for my fam.The lady answered and took my order and advised that it will be delivered in 40 to 60 min.My call i made to her was at 20.23pm. At 21.30 i called and to my surprise no answer. I checked online and saw that they close at 20h30...NOW why take my order a few min before u close is beyond me....i recieved no call either....i have my ph records of all my calls made to them.This sucks debonairs and my kids fell asleep while waiting for their Pizza
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Debonairs Pizza's replyOfficial
16 Apr 2015, 09:23Hello sad mom,
Thank you very much for taking the time to report your experience with our Comaro crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Comaro crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 Apr 2015, 09:23
Official
Hello sad mom,
Thank you very much for taking the time to report your experience with our Comaro crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Comaro crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)