Too far

Dear HP, we wanted to order fast food from our nearest Debonairs. We are about 8km away from the restaurant. 19:20 I phoned to place an order for delivery and for the first time in nearly 2years I have been told it’s too far! The shop closes at 20:30. Now, I am no grand prix driver but return traveling time shouldn’t take more 15min plus 5min delivery stop, adding up to 20min for the whole trip. Should one factor the 15min preparation time the driver should be back at the shop by 20:10. Now, where is that too far? This is unacceptable! Too far! I’ll understand if we were situated 100km from the shop, yes, that’s too far, but not 8km!! I’ll never support their business as clearly it’s not wanted!